LAS VEGAS–(Small business WIRE)–Rimini Road, Inc. (Nasdaq: RMNI), a global service provider of business software program items and expert services, the major 3rd-celebration support supplier for Oracle and SAP application products and a Salesforce associate, currently declared that ENEX, a leading furnishings producer in South Korea, has switched to Rimini Street Guidance for its mission-significant SAP process. As a outcome of switching guidance vendors, ENEX was ready to straight away cut down its once-a-year assistance service fees and redirect its internal IT staff to target on higher value organization initiatives, which include designs to update and modernize its IT infrastructure.
Switching to Ultra-Responsive Help and Upkeep Will help Travel Electronic Transformation
Founded in 1971, ENEX is a leading kitchen area and residence inside home furnishings maker in South Korea, with both of those an on-line and offline distribution network. ENEX is the initially major brand name to introduce a present day method to personalized kitchen layout.
ENEX switched to Rimini Street based mostly on the Company’s powerful popularity for giving extremely-responsive assist, which includes assistance for all customizations, and its large normal client pleasure rating of 4.9 out of 5. (in which 5. is “excellent”). ENEX also realized that by switching support suppliers the company would be in a position to cost-free up assets – time, funds and staff – that could be redirected toward future high-worth initiatives. In addition, ENEX is now capable to keep its main SAP programs for a bare minimum of 15 a long time from the time they made the switch, no extended requiring it to employ costly and disruptive release updates or updates just to remain entirely supported by the seller.
“With the extended COVID-19 crisis, the worth of optimizing our IT functions has increased,” mentioned Yeon-soo Kang, department supervisor, Information and facts Technology Office, ENEX. “Our SAP upkeep fees ended up having up the lion’s share of our IT price range, even although an SAP software upgrade was pointless. We switched to Rimini Street to aid us increase the financial investment in our important program and the business has proved to be a strong husband or wife we can rely on to assist our existing internally deployed systems, along with our upcoming planned cloud-based IT infrastructure and modernization assignments.”
Really Personalized Help from Qualified Engineers
As with all Rimini Avenue customers, ENEX was assigned a Most important Guidance Engineer who has an regular of 20 years’ working experience performing with the client’s business software program and backed by a crew of purposeful and complex professionals. ENEX also gains from Rimini Street’s industry-foremost provider level arrangement of 10-moment response periods for all crucial Precedence 1 situations, and 15-minute reaction times for Priority 2 instances.
“IT leaders in Korea are constantly challenged to deploy important initiatives to assistance their company remodel and improve, but are usually in a predicament hoping to determine out how to fund these vital enterprise initiatives when so a great deal of their IT finances is locked up in their ERP program,” claimed Hyungwook “Kevin” Kim, regional normal supervisor, Rimini Road Korea. “By picking Rimini Road Assistance, ENEX has been able to cost-free up precious sources, choose back again the command of their IT roadmap and strategy for potential IT modernization desires that are a lot more aligned with their businesses’ objectives to support reach aggressive edge and advancement.”
About Rimini Street, Inc.
Rimini Avenue, Inc. (Nasdaq: RMNI), a Russell 2000® Enterprise, is a world-wide provider of company application products and providers, the leading 3rd-get together aid company for Oracle and SAP software products and solutions and a Salesforce spouse. The Corporation provides premium, ultra-responsive and integrated application administration and guidance companies that help company software program licensees to preserve major charges, totally free up methods for innovation and achieve superior organization outcomes. To date, additional than 4,200 Fortune 500, Fortune Global 100, midmarket, public sector and other companies from a wide range of industries have relied on Rimini Avenue as their reliable application company application products and expert services supplier. To discover more, please take a look at http://www.riministreet.com, follow @riministreet on Twitter and obtain Rimini Avenue on Facebook and LinkedIn.
Ahead-On the lookout Statements
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